PET SERVICES AGREEMENT
SOUTHWEST PETSITTING
SERVICE AGREEMENT

For the purposes of this document, the terms Client, Pet Owner are synonymous with the person contracting services for one or more domestic animals. NANCI HOPPERTON DBA SOUTHWEST PETSITTING is synonymous with the pet care company providing care for the Client below.

Southwest Petsitting provides services to the Pet Owner/Client below which includes, but is not limited to: dog walking, transporting, and feeding and caring for pets.

It is understood and agreed between Owner and Southwest Petsitting that this agreement considers owner will be in need of Southwest Petsitting services for agreed upon time periods, and it is further understood and agreed that the obligations and covenants contained herein shall apply to each provision of service in the future, without the need of entering into another agreement, unless altered in writing and signed by the parties herein. Client desires to engage Southwest Petsitting and its contracted pet sitters and dog walkers to provide pet care and agrees to the terms below:

Injury to Client animal(s) by another animal:
Southwest Petsitting and its contracted staff will not be responsible for any animal(s) that instigate fights with other animals or is injured by another animal while in Southwest Petsitting' s care. Southwest Petsitting will take all appropriate actions to ensure that Client's animal(s) are not placed in the company of aggressive or violent animals and/or will immediately remove Client's animal(s) from any animal fight.

Injury or escape of animals:
Client and sitter are aware that the highest level of care shall be given to any and all pets under care of the pet sitter employed by Southwest Pet Sitting. Client is aware that pet(s) are instinctual in nature and not always controllable by the sitter even when the highest level of care is provided. Should the Client's animal(s) run away or be injured, the Client agrees that Southwest Petsitting will not be responsible for any liability. The above waiver of liability in favor of Southwest Petsitting shall not apply or be effective if Southwest Petsitting's conduct in providing its pet care services is found to be grossly negligent, reckless, or if there is intentional misconduct. Client grants Southwest Petsitting permission to seek medical atenti9on for my pet(s) in case of emergency. Client will be responsible for any payments for services rendered to the veterinary or any fees paid by Southwest Petsitting.

Injury to Pet Sitter or another person by Client's Animal(s):
Client will be responsible for all medical expenses and damages resulting from an injury to pet sitter or other persons by the Client's pet(s). Client agrees to pay the full cost of any and all medical expenses and damages should they arise to the Southwest Petsitting pet sitter or the pet sitter's possessions as a result of the Client's animal(s) actions. Client agrees to indemnify, hold harmless, and defend Southwest Petsitting in the event of a claim by any person injured by the Client's pet(s).

Off-Leash Dog(s)
Some of our Clients request off-leash activity and play for their dog(s). Client is aware and agrees that the Client's dog(s) may be off-leash in Client's yard ONLY if the yard is secured by either a solid or invisible fencing in order to provide maximum exercise and play for Client's dog(s). Client agrees that should the Client's dog(s) escape the yard or be injured during the off-leash play time, Southwest Petsitting will not be held liable. The exception to dog(s) being off-leash under Southwest Petsitting care would be if Client expressly notifies Southwest Petsitting that they do not want the dog(s) to be off-leash at any point during the walk or playtime.

Unsafe Pet(s):
This contract permits Southwest Petsitting to use discretion to stop and end service at any time that Client's pet(s) pose a danger to the safety and health of itself, other pets, other people or Southwest Petsitting sitters/walkers.

Payment Policy / Cancellation Policy:
All payment for pet sitting is due before Client's departure date. We accept credit cards, cash and local checks, Paypal and Venmo
By signing this contract, Client agrees to the Southwest Petsitting cancellation policy which is as follows:

4 or more days' notice for cancellation prior to reservation: FULL REFUND GIVEN TO CLIENT.
1 to 3 days' notice for cancellation: 50 % OF TOTAL FEE REFUNDED TO CLIENT.
24 or fewer hours' notice for cancellation: NO REFUND GIVEN TO CLIENT; FULL RESERVATION FEE WILL BE CHARGED TO CLIENT.


Early Return to Home or Late Departure from Home:
Reservations are made to plan for sitter availability for Client's reservation dates. Therefore, Clients returning home early or departing later than the reservation will be required to pay for the full reservation amount of time, regardless of whether Client returned home early or departed later than the prior reservation scheduled. No amount of money will be refunded to Client for early returns to home or late departures from home by Client after a reservation date has been agreed upon.

Client Home Care Needs:
Client is responsible for pet-proofing house and yard and security fences/gates/latches. Southwest Petsitting will not be responsible for the safety of the pet(s) and will not be liable for the death, injury, disappearance, or legal consequences of any pet(s) with unsupervised access to the outdoors or if Client has not initialed the section on this contract in regard to unleashed care of Client's dog(s).
Client will provide safe entry to home – including snow removal as required, adequate outside lighting, path clear of obstructions both inside and outside home, etc.

Southwest Petsitting is not responsible for any damage to the property or home of the Client unless such damage is caused by the negligent act of Southwest Petsitting.

Southwest Petsitting is not responsible for damage to the home beyond the control of the sitter. This includes, but is not limited to electrical problems, leaks, and acts of nature. All repairs to home and related fees will be paid by Client or fully reimbursed to Southwest Petsitting within seven (7) days of Client's return date.

Southwest Petsitting is not liable for any loss or damage in the event of a burglary or other crime that should occur while under this contract. Client agrees to secure home prior to leaving the premises. Southwest Petsitting will attempt to re-secure the home according to Client instructions at the end of each visit.

Southwest Petsitting is not responsible for wilted, dead, or otherwise unhealthy plants. Southwest Petsitting sitters will work hard to follow written instructions as precisely as possible but cannot be responsible if the results are not favorable to the Client. Please place all indoor plants together on a waterproof surface in plain sight as your pet sitter is not responsible for water-damaged areas or missed plants.

Pet Illness/Veterinary Care/Restocking supplies
Client is aware and agrees to the medical costs of any fees should they arise from animal(s) being ill or otherwise needing veterinary care. Client agrees to pay Southwest Petsitting the sum of $40/per hour should the sitter need to take the pet(s) to vet.

Use of Photos
We, at Southwest Petsitting, would be from time to time taking photos of pets during their activities within the premises. In this regard, we seek your consent for the publishing or use of photos, which your pet may be included.
I give Southwest Petsitting permission to use my photos in print, or in digital materials. It can also be used in social media platforms like Facebook, Twitter, Instagram, and other social media platforms. I understand that I will not receive any monetary compensation.
For protection of privacy of the owners, we guarantee that surnames/addresses will not be included. IF you wish to withdraw your permission at any time please let us know in writing and we will update your account.

Terms:
The terms of this contract apply to all pets owned by the Client, including any and all new pets that the Client obtains on or after the date that this contract was signed, at any and all locations the Client designates for service.

Client agrees that he/she has read this agreement in its entirety and fully understands and accepts its terms and conditions.






Cancellation Policy

4 or more days' notice for cancellation prior to reservation: FULL REFUND GIVEN TO CLIENT.
1 to 3 days' notice for cancellation: 50 % OF TOTAL FEE REFUNDED TO CLIENT.
24 or fewer hours' notice for cancellation: NO REFUND GIVEN TO CLIENT; FULL RESERVATION FEE WILL BE CHARGED TO CLIENT.